Howard Schultz has not joined FLAPSS and has not endorsed it. This page is a reference record assembled from published interviews and public remarks. Every answer below is a direct quotation with the source and date shown next to it.
Chief executive of Starbucks, 1987–2000, 2008–2017 and 2022–2023
United States · b. 1953
Joined Starbucks in 1982, bought the company in 1987 and served three separate terms as its chief executive. He grew up in public housing in Brooklyn.
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But in 2007, the music stopped. We had lost sight of our shared purpose and our guiding principles, in which growth and success began to cover up mistakes and a disease set into Starbucks. That disease, hubris. We lost our way and believe it or not, we almost lost the entire company.
Recorded Arizona State University commencement, Speakola, 2017 source
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