Harold Prince went to see it and he wrote me a letter saying don’t be discouraged about this because actually there’s some quite good songs in here. But he also said something which stayed with me all my life, which is that you can’t listen to a musical if you can’t look at it, by which he was actually saying that the designs for Jeeves were absolutely hideous.

The best advice I got from a painter friend of mine when I said, “If you had one thing to say to an aspiring artist like myself, what would you say?” And she said, “Make as many mistakes as you can.”

Right, I went back as a mature student to art school, and I was advised to use my train journeys and commutes, or to just take time in the morning before work to sit down and write something. That was, I think, the beginnings of understanding what it meant to have a writing practice.

You know what? Eddie was probably the best leader by example and not so much by words. You know, sometimes if he said something, you know, then you had to stand up and listen to it, but for the most part, he taught me the importance of being there every single day.

And some of the things that we saw in the ’80s, really, they were failures, because patients died. But they allowed us to diagnose the systems’ problems and say, “This is where we need a community health worker system. This is where we need to make sure patients have food support while they’re getting these medicines,” et cetera. So those are examples of tragedies that certainly lead to — not just personal epiphanies — but collective epiphanies, where you say, “You know what? We can do this better if we have the system fixed.”

I think a lot of people, when they’re really young, and in their 20s, they are on their own quest for personal efficacy. And I understand that. ... But the sooner that people can discover that it’s really about building teams, and not about personal efficacy, I think the better — the more quickly — we can move forward. I believe that.

I had lots of teachers encourage me. And I still know some of them, my high school teachers. But one of them encouraged me. She said, “Well, what do you want to do?” I said, “I want to be a doctor.” And she asked me where I wanted to go to school, and so I named all the Florida public universities which seemed within reach, financially. And she said, “Well, maybe you ought to apply to Duke, and maybe you’ll get a scholarship.” And I did both those things. I applied and got a scholarship. Her name is Wendy Tellone, and she’s still involved in public school teaching. I think she’s still in Florida.