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N. R. Narayana Murthy

Co-founder and former chairman of Infosys

India · b. 1946

Co-founded the Indian IT services company Infosys in 1981 with six colleagues and served as its chief executive until 2002 and chairman until 2011. Trained as an electrical engineer at Mysore University and IIT Kanpur.

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How has a failure, or apparent failure, set you up for later success? Do you have a favourite failure?
I will begin with the importance of learning from experience. It is less important, I believe, where you start. It is more important how and what you learn. If the quality of the learning is high, the development gradient is steep, and, given time, you can find yourself in a previously unattainable place. I believe the Infosys story is living proof of this. Learning from experience, however, can be complicated. It can be much more difficult to learn from success than from failure. If we fail, we think carefully about the precise cause. Success can indiscriminately reinforce all our prior actions.

Recorded New York University Stern School of Business pre-commencement lecture, 9 May 2007, Rediff, 28 May 2007 source

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