Howard Schultz has not joined FLAPSS and has not endorsed it. This page is a reference record assembled from published interviews and public remarks. Every answer below is a direct quotation with the source and date shown next to it.
Chief executive of Starbucks, 1987–2000, 2008–2017 and 2022–2023
United States · b. 1953
Joined Starbucks in 1982, bought the company in 1987 and served three separate terms as its chief executive. He grew up in public housing in Brooklyn.
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But in 2007, the music stopped. We had lost sight of our shared purpose and our guiding principles, in which growth and success began to cover up mistakes and a disease set into Starbucks. That disease, hubris. We lost our way and believe it or not, we almost lost the entire company.
Recorded Arizona State University commencement, Speakola, 2017 source
But from day one, I really wanted to build the kind of company my father never got a chance to work for. A company that honors and respects the dignity of work and the dignity of all men and all women. And that is why we became the first company in all of America to provide comprehensive health insurance 30 years ahead of the affordable care act, as well as ownership in the form of stock options for all of our employees, including part-time people because it is my firm belief that success in business and in life is best when it's shared.
Recorded Arizona State University commencement, Speakola, 2017 source
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