My country is a country of teachers. It is therefore a country of peace. We discuss our successes and failures in complete freedom. Because our country is a country of teachers, we closed the army camps, and our children go with books under their arms, not with rifles on their shoulders. We believe in dialogue, in agreement, in reaching a consensus. We reject violence. Because my country is a country of teachers, we believe in convincing our opponents, not defeating them. We prefer raising the fallen to crushing them, because we believe that no one possesses the absolute truth.

The friends with whom I sat on graduation day have been my friends for life. They are my children’s godparents, the people to whom I’ve been able to turn in times of trouble, people who have been kind enough not to sue me when I took their names for Death Eaters.

we should invest the majority of our wealth the same way we are investing the majority of our time- by helping to improve people's lives.

My training took seven years. I didn’t learn how to make sushi for the first three years. I only got two days off a month, and slept on the restaurant floor. But I loved the job. I’d go to the fish market every morning. I got to open the restaurant and see the customers. I’d watch my mentor making sushi and would copy him under the table, practising with my fingers.

But in 2007, the music stopped. We had lost sight of our shared purpose and our guiding principles, in which growth and success began to cover up mistakes and a disease set into Starbucks. That disease, hubris. We lost our way and believe it or not, we almost lost the entire company.