To launch Canva, we needed investment and a tech team. Finding the right people for both took two years but there is always a lot of rejection for entrepreneurs in their early days. But every time we got a hard question or a reason why people wouldn't invest, we stayed focused on what we could change. I revised our pitch deck after every meeting, more than 100 times in one year, to answer the questions or fix the reason for rejection from the last time. You just have to keep going. The normal thing to do after your 100th, 80th or even 20th ‘no’ would be to stop, but you just have to persevere.

I feel that because I challenge myself so often, sometimes I will fail. This is, to me, the essence of competition — that there will be both winners and losers. But I have great faith in myself that I will turn this loss into something positive.

And some of the things that we saw in the ’80s, really, they were failures, because patients died. But they allowed us to diagnose the systems’ problems and say, “This is where we need a community health worker system. This is where we need to make sure patients have food support while they’re getting these medicines,” et cetera. So those are examples of tragedies that certainly lead to — not just personal epiphanies — but collective epiphanies, where you say, “You know what? We can do this better if we have the system fixed.”

I was a student at Yale and wrote a paper about the computerized society that was on the horizon. ... Then I sort of let that lie. I didn’t get a particularly good grade on it, as I recall.

I come from the generation who were taught never to throw things out. I like the idea of hanging on to things and repairing items rather than discarding them. It’s not a question of money, more to do with guarding resources and not being wasteful. My children laugh at me when I sit darning a pair of socks.