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JD

Jamie Dimon

Chairman and chief executive of JPMorgan Chase from 2005

United States · b. 1956

Has been chief executive of JPMorgan Chase since 2005 and chairman since 2006, having previously led Bank One and worked at Citigroup. He publishes an annual letter to shareholders.

2 answers 0 followers reference

What is the part of your job that people would be surprised is most of your job?
One cannot overemphasize the importance of observation and a full assessment — the failure to do so leads to some of the greatest mistakes, not only in war but also in business and government. A full assessment is critical. To properly manage any business situation, you need to perform a full and complete assessment of it. In business, you have to understand your competitors, their distribution, their economics, their innovations, and their strengths and weaknesses. You also need to understand customers and their changing preferences, along with your own costs, your people and their skills.

Recorded JPMorgan Chase annual report, 2024 source

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What is the thing you are best at that nobody watching can see?
Curiosity is a form of humility — acknowledging that you don't know everything. Responding to curiosity allows other people to speak freely. Facts and details matter and inform a deeper and deeper analysis that allows you to continually revise and update your plans. This, of course, also means that you are constantly admitting prior mistakes. You need to shed sacred cows, seek out blind spots and challenge the status quo.

Recorded JPMorgan Chase annual report, 2024 source

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