What is the part of your job that people would be surprised is most of your job?
Recorded Jamie Dimon said elsewhere, not written here
One cannot overemphasize the importance of observation and a full assessment — the failure to do so leads to some of the greatest mistakes, not only in war but also in business and government. A full assessment is critical. To properly manage any business situation, you need to perform a full and complete assessment of it. In business, you have to understand your competitors, their distribution, their economics, their innovations, and their strengths and weaknesses. You also need to understand customers and their changing preferences, along with your own costs, your people and their skills.

JPMorgan Chase annual report, JPMorgan Chase & Co., 2024 source ↗

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August Wilson Playwright; two Pulitzer Prizes for Drama
And I acted when the actors didn’t show up. As the director, I knew all the lines and I took over more times than I wanted to. I didn’t know much about directing, but I was the only one willing to do it. Someone had looked around and said, “Who’s going to be the director?” I said, “I will.” I said that because I knew my way around the library. So I went to look for a book on how to direct a play. I found one called The Fundamentals of Play Directing and checked it out. I didn’t understand anything in it. It was all about form and mass and balance. I flipped through the book and there in Appendix A I discovered what to do on the first day of rehearsal. It said, “Read the play.” So I went to the first rehearsal very confidently and I said, “Okay, this is what we’re going to do. We’re going to read the play.” We did that. Now what? I hadn’t got to Appendix B. So I said, “Let’s read the play again.” That night I went back to the book and sort of figured out what to do from that point on.
Recorded Bonnie Lyons and George Plimpton, Interview conducted over lunch at the Sheraton Hotel’s Fourteenth Street Bar, Atlanta, The Paris Review, Issue 153, Winter 1999, 1999 source ↗
Wisława Szymborska Poet and essayist; Nobel laureate in Literature, 1996
But poets are the worst. Their work is hopelessly unphotogenic. Someone sits at a table or lies on a sofa while staring motionless at a wall or ceiling. Once in a while this person writes down seven lines only to cross out one of them fifteen minutes later, and then another hour passes, during which nothing happens … Who could stand to watch this kind of thing?
Recorded Swedish Academy, Stockholm, 7 December 1996, The Nobel Foundation (nobelprize.org), 7 December 1996 source ↗
Siya Kolisi South Africa international rugby union flanker and captain
I was living in survival mode when I was young. I'm now trying to teach the people to live in a mentality that they can be whatever they want to be even though the situation around them is hopeless.
Recorded Dan Roan, The Sports Desk podcast, BBC, BBC Sport, 15 October 2021 source ↗
Jocelyn Bell Burnell Radio astronomer; discoverer of pulsars
It looked like an agricultural frame, something you might grow peas up – a lot of wires and cables strung from posts over a space the size of 57 tennis courts. It was actually built to study radio emission from quasars. I built the prototype and then six of us took two years to build the real thing.
Recorded Louise Walsh, University of Cambridge 'Journeys of Discovery' interview series, 1 January 2020 source ↗

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Question What is the thing you are best at that nobody watching can see? Craft & work
Curiosity is a form of humility — acknowledging that you don't know everything. Responding to curiosity allows other people to speak freely. Facts and details matter and inform a deeper and deeper analysis that allows you to continually revise and update your plans. This, of course, also means that you are constantly admitting prior mistakes. You need to shed sacred cows, seek out blind spots and challenge the status quo.
Recorded JPMorgan Chase annual report, JPMorgan Chase & Co., 2024 source ↗

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