I wanted to be an Olympic champion and I didn't care about the goings-on around me. In my heart and with all of my soul I was ready, willing and I was very able. I had a deadly sense of self-belief. I'd go to another level and say I had a deadly sense of self-conviction where you can say whatever you want, you can do whatever you want but you're not going to touch me.

I will say it’s very in a way looks very physical. You know, it’s like a dance. At the end, you are moving your hands in front of an orchestra, your arms, but it’s like a choreography, and that is, that is a dance part of, of conducting. … But at the end, yes, is something that starts from that, but then it gets very deep in a very, I will say philosophical, metaphysical, psychological thing, conducting—more than. Spiritual. It’s more than moving your hands in front of an orchestra and the people watching you jump or move or do these kind of things, it’s something very spiritual, that is right.

My most important rule is one that sums up the 10: if it sounds like writing, I rewrite it.

That is true. That one little corner of South Africa, Port Elizabeth and its immediate surroundings, is a region that I know like the back of the hand that holds my pen as I write about it. I can stand on a street corner in Port Elizabeth, look at anybody and put together some sort of biography. I know where they come from, where they’re going. I have a feel of the textures of their life. If I stand on a street corner in New Haven, which is a place I’ve gotten to know as well as any place outside of South Africa, I am still at a total loss to identify the people passing me on that street.

One cannot overemphasize the importance of observation and a full assessment — the failure to do so leads to some of the greatest mistakes, not only in war but also in business and government. A full assessment is critical. To properly manage any business situation, you need to perform a full and complete assessment of it. In business, you have to understand your competitors, their distribution, their economics, their innovations, and their strengths and weaknesses. You also need to understand customers and their changing preferences, along with your own costs, your people and their skills.