What is the part of your job that people would be surprised is most of your job?
Recorded Ephraim Asili said elsewhere, not written here
Most of what I do is just managing feelings, emotions, and thoughts

Sara Wintz, The Creative Independent, 21 October 2019 source ↗

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Wisława Szymborska Poet and essayist; Nobel laureate in Literature, 1996
But poets are the worst. Their work is hopelessly unphotogenic. Someone sits at a table or lies on a sofa while staring motionless at a wall or ceiling. Once in a while this person writes down seven lines only to cross out one of them fifteen minutes later, and then another hour passes, during which nothing happens … Who could stand to watch this kind of thing?
Recorded Swedish Academy, Stockholm, 7 December 1996, The Nobel Foundation (nobelprize.org), 7 December 1996 source ↗
Siya Kolisi South Africa international rugby union flanker and captain
I was living in survival mode when I was young. I'm now trying to teach the people to live in a mentality that they can be whatever they want to be even though the situation around them is hopeless.
Recorded Dan Roan, The Sports Desk podcast, BBC, BBC Sport, 15 October 2021 source ↗
Desmond Tutu Anglican Archbishop of Cape Town; chair of South Africa’s Truth and Reconciliation Commission; Nobel Peace Prize, 1984
What is rewarding about the priesthood is, one, that you have an incredible privilege of being privy to some of the most extraordinary things about people. I mean, as their parish priest, you visit people who are sick, say, on their death bed and they tell you things that they probably have not shared with any other person. You are privileged to bring the Holy Sacrament to people at a time when they are probably at their lowest. But you also have the privilege of meeting up with people at their moment of great joy, when they are getting married, or when they have a child baptized.
Recorded Academy of Achievement recorded interview, American Academy of Achievement, 12 June 2004 source ↗
Jamie Dimon Chairman and chief executive of JPMorgan Chase from 2005
One cannot overemphasize the importance of observation and a full assessment — the failure to do so leads to some of the greatest mistakes, not only in war but also in business and government. A full assessment is critical. To properly manage any business situation, you need to perform a full and complete assessment of it. In business, you have to understand your competitors, their distribution, their economics, their innovations, and their strengths and weaknesses. You also need to understand customers and their changing preferences, along with your own costs, your people and their skills.
Recorded JPMorgan Chase annual report, JPMorgan Chase & Co., 2024 source ↗

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