I have been suspected of utopian thinking more than once, and particularly when five years ago I proposed the elimination of nuclear weapons by the year 2000 and joint efforts to create a system of international security. It may well be that by that date it will not have happened. But look, merely five years have passed and have we not actually and noticeably moved in that direction?

And I'm not here to say that men are to blame for the crisis and what happened in my country. But I can surely tell you that in my country, much like on Wall Street and the city of London and elsewhere, men were at the helm of the game of the financial sector, and that kind of lack of diversity and sameness leads to disastrous problems.

And in all of that time I won a nickname, ``The Great Communicator.'' But I never thought it was my style or the words I used that made a difference: it was the content. I wasn't a great communicator, but I communicated great things, and they didn't spring full bloom from my brow, they came from the heart of a great nation -- from our experience, our wisdom, and our belief in the principles that have guided us for two centuries.

It is simplistic in the following sense that you cannot institute democracy from above. It’s a very difficult process. And democracy is not the only dimension of institutions that matters. Although my work does emphasise that democracy by itself matters as well. But the problem is really alive today in the industrialised world, where you would think, and many political scientists have claimed that democracy is safe and secure and would never be under threat. It is under threat. Support for democracy is at an all time low, not just in the US, although really jarringly in the US but not just in the US, throughout the western world. So democracy is not easy to make work because democracy is about democratic citizenship. It’s about consensus, it’s about communication. It’s about accepting defeat, making compromises, talking and understanding the other side. All of those things are always difficult. They become more difficult during times of turbulence, which, you know, we are living through and they become harder when the infrastructure, for example, the communication infrastructure, makes this sort of democratic citizenship harder, which I think is not the only factor. But social media has certainly played that role.

And this is where, a couple of years before I had become CEO, I had read this book by Carol Dweck out of Stanford [University] called “Mindset,” which was more in relation to my kids. And the simple concept in that book, which I loved a lot, was it's better to be a learn-it-all even if the know-it-all has more innate capability, because the learn-it-all ultimately will do better. And I said, well, that applies to CEOs. That applies to companies made up of people. And I said: What if we introduce that as the meme to have the cultural dialogue at Microsoft?